Accessibility

We believe the internet as a whole, and this website specifically, should be accessible to the widest possible audience. For this reason we aim to conform to the W3C's Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Today the site is partially conformant with that standard; the parts still to be confirmed are listed under Known limitations.

The site is meant to be usable by everyone, including people who use a screen reader, a keyboard alone, a magnifier, voice control, or a phone held at arm's length. This page describes what the site supports, what its known limitations are, and how to tell us when something does not work for you.

What this site supports

Screen readers

  • Every page is built from standard HTML with named regions: a header, the navigation, one main area and a footer, so you can jump between them.
  • Headings are in order and each page has exactly one main heading, so a page can be navigated by its headings.
  • Every image has a text alternative. Decorative symbols drawn by the stylesheet, such as arrows on links, are hidden from screen readers rather than read out.
  • Links say where they go. A link that opens another site in a new tab says so in its name.
  • The menu, the forms and the copy buttons announce what they do: opening the menu says it is open and how many links it holds, a copied bio says "Copied", and a form tells you its result.
  • The language of the page is declared, so text is read in English.

Keyboard

  • Everything on the site can be reached and operated with a keyboard alone, in a sensible order, and nothing traps the keyboard.
  • A "skip to content" link is the first thing on every page and moves the keyboard straight past the menu.
  • The element that has keyboard focus is always shown with a visible outline, on every background the site uses.
  • The menu and a playing video can be closed with Escape, and focus returns to where you were.
  • The country list on the signup form works with the arrow keys, Home and End, and can be cancelled without choosing.

Text, zoom and colour

  • Text is never smaller than the browser's default size, and it scales with the browser's text setting and with zoom up to 200 percent without anything being cut off or overlapping.
  • The layout reflows to a single column on narrow screens and at high zoom, so nothing needs to be scrolled sideways.
  • Every combination of text and background colour on the site has been measured, and all of them meet the Level AA minimum contrast: at least 4.5:1 for text and at least 3:1 for controls, form borders and the focus outline.
  • Colour is never the only signal. Where a show is sold out, cancelled or postponed, the word says so; where a form field has an error, the message says so.

Forms

  • Every field has a visible label that stays visible while you type, and says whether it is required.
  • Errors are announced to a screen reader and written next to the field they concern, not only shown in colour.
  • If sending fails, what you typed is put back so nothing has to be entered twice.
  • There are no time limits anywhere on the site, and nothing has to be dragged.
  • The way to get help, the contact form and this statement, is in the same place on every page.

Motion and video

  • One small thing moves on its own: the dot next to "Last tickets" blinks three times when it comes into view, then stays still. Nothing else moves, flashes or plays on its own. A video starts only when you press its play button, which is labelled with the video's name, and only one video plays at a time.
  • If your device is set to reduce motion, that dot does not blink and the few transitions the site has are switched off.

Touch and small screens

  • Every button and link is at least 44 by 44 pixels, so it can be hit with a finger.
  • The site is designed for phones first and works in either orientation.

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Browsers and assistive technology

The site is built to work with the current versions of Chrome, Firefox, Safari and Edge, on desktop and on phones, and with the screen readers and magnifiers built into those platforms. It has been used, eyes off the screen, with TalkBack in Chrome on Android.

Every page can be read in full without JavaScript. The two forms and the videos need it: the forms to run the spam check, and the videos to load the player only when you ask for it.

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Known limitations

Despite our efforts, there may still be parts of the site that are not fully accessible to everyone. These are the limitations we know about.

Testing with a desktop screen reader is still to come

The site has been checked with automated tools, with scripted keyboard tests, and with a screen reader on a phone. It has not yet been checked with a desktop screen reader such as NVDA, JAWS or VoiceOver, or by someone who uses a screen reader every day. Until it has, some barriers may remain that our testing has not found. This is the main reason the conformance claim above is partial rather than full.

The spam check on the two forms

Both forms use a spam-check widget made by another company, which runs inside an isolated frame that this site cannot inspect or restyle. Its labelling and keyboard behaviour are outside our control. Usually it does its work without showing anything; when it needs to, it shows a single checkbox, and the company that makes it decides when to escalate to something harder, which could be a barrier. If it ever stops you from sending a message, please report it: that is exactly the kind of failure we cannot see from here.

Video players

Videos are played by YouTube's and Vimeo's own players. The controls, captions and keyboard behaviour inside a player are theirs. The short clip on the home page carries its own subtitles.

Other people's sites

Tickets are sold on the venues' and ticket sellers' own sites, and the film has its own site. Those are run by other people, to their own standards, and this statement does not cover them. If a ticket link sends you somewhere you cannot use, tell us anyway: we choose who to link to, and we would rather know.

The country field

On the signup form, the browser's own address-autofill suggestion is switched off for the country field, because on a phone that popup covered the site's own list of countries. The field still declares what it is for, so assistive technology can identify it, but your browser will not offer to fill it in.

Language

The site, and this statement, are in English only.

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Reporting a problem

If something here does not work for you, please tell us. A specific report is the most useful thing we can get: what page you were on, what you were trying to do, and what happened instead, plus your browser and any assistive technology you use, if you are comfortable sharing.

Write to accessibility@noamlive.com. We aim to answer every report. If a fix is going to take time, you will be told what is being done, and if something cannot be fixed, we will say so and try to give you another way to get whatever you needed from the page.

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When this was last reviewed

This statement was last updated on .